Payments and channel support

A subscription is recurring support for a channel in exchange for benefits (e.g. badges, access to features). At checkout you'll see the price and billing cycle; you can cancel a subscription in settings — it stays active until the end of the paid period.

A tip is one-time support for a channel. If a tip unlocks additional benefits, we treat it as a paid digital service — with the corresponding consumer rights.

You earn points through activity and redeem them for rewards the channel offers. Points purchased with money are a digital service; unused, paid points are eligible for a refund under the terms of the Terms of Service.

Payments are handled by an external payment provider. We send a purchase confirmation by email; you'll find your history and documents in account settings.

Consumers have a 14-day right of withdrawal. For digital services and content, this right expires if you give explicit, prior consent to start the service and acknowledge that you lose the right of withdrawal. Details and exceptions are described in the Terms of Service.

Report a payment issue to [email protected]. We handle complaints within 14 days.